If you have a water or sewer emergency call 425.337.3647


District Office Closure

The District office remains closed to in-person customer service in accordance with the State of Washington's phased reopening guidelines. Appointments can be scheduled for contractors, customers, developers and others on a case by case basis. We are still here to serve you, accessible by phone or email, please contact at 425.337.3647 or service@slwsd.com if you need assistance.

Potential data security incident at AFTS, Inc.

Silver Lake Water and Sewer District is aware and reviewing information related to security/data incident at our Utility Billing Vendor, Automatic Funds Transfer Services, Inc. (AFTS). The District contracts with AFTS to print invoices and process payments. AFTS's network servers were compromised and encrypted by ransomware sometime between the evening of February 3 and the morning of February 4, 2021.

The District is in contact with AFTS to determine the extent of the breach and if any of the District's customer information was compromised.

The information provided to AFTS by the District is limited to a customer's District account number, service address, name, and balance due. The District does not provide any customer's bank or credit/debit account information to AFTS. Customers are encouraged to monitor their payment accounts for unusual activity and report anything suspicious to their bank right away.

This District will provide updated information as soon as it is available, for more information you may contact us at 425-337-3647 or aftsquestions@slwsd.com.

Your Drinking Water is Safe!

Due to concerns about the Coronavirus, the District is taking measures to ensure continued provision of safe drinking water. These actions are intended to help employees, customers, and vendors of the District. More information can be found on our emergency measures webpage.

Warning: Scammers Are Actively Targeting Washington Residents

The District has recently received several reports from customers of scammers targeting District customers by text and telephone calls. The District is warning customers about this increased phishing and scamming activity and also their increased level of sophistication. More information can be found on our scam notice webpage.

Don't flush wet wipes!

"Flushed 'wipes' causing increase in clogged sewers during coronavirus outbreak"


Board of Commissioners Meeting - Open to the Public

The next meeting will be held on Thursday, April 22nd at 5:30 PM.

The public may attend and comment in person or via telephonic access; telephonic access is encouraged. In person attendees will be required to submit to a health screening, wear a CDC approved face covering and observe social distancing guidelines. There will be an opportunity for public comment at the beginning of the agenda. If you are planning to speak please contact us at 425-337-3647x212 in advance so that we may call upon you at the appropriate time. To attend the meeting via telephone, please use the conference information below:

Telephone Number: 206-412-5430
Conference ID: 572 464 650#

Our Mission

The Silver Lake Water and Sewer District's mission is to provide high quality, safe and reliable water and wastewater services, while practicing good stewardship of natural and financial resources. As our service area grows, we are continually making investments in our infrastructure to ensure an adequate supply of water is readily available, and will sufficiently meet the needs of all customers.

Notice of Open Employment

The Silver Lake Water and Sewer District is accepting applications for several Seasonal Maintenance Workers. Applications are open until the positions have been filled.

Applications for these positions can be found here.

Contact Information

Email
Telephone
Fax
Address
Office Hours

service@slwsd.com
425.337.3647
425.337.4399
15205 41st Ave SE, Bothell, WA 98012
8:00 AM - 4:30 PM Monday, Tueseday, Thursday, and Friday
9:00 AM - 4:30 PM Wednesdays
Closed Saturday, Sunday, and major holidays

Current Weather Information

BOTHELL WEATHER